مالميزون يورك

I am very disappointed with my room assignment. Before my arrival, I specifically requested rooms near the elevator and connecting rooms (or at least rooms close to each other) because I am traveling with my young children. Unfortunately, none of my requests were accommodated. Instead, I was assigned two separate rooms on different floors (2nd and 6th floors). To make matters worse, each floor requires a separate key card to access, making it extremely inconvenient and nearly impossible for my family to move between rooms. Additionally, one of the rooms is located at the very end of the hallway, far from the elevator, despite my request for a room nearby. These arrangements are the exact opposite of what I requested and create significant difficulties when traveling with children. I made these requests in advance because they are important for my family’s safety and convenience, yet they appear to have been completely overlooked.

It was great stay in lovely room conditons. Our family walked around the attractions happily even if it drizzled. The Malmaison York's staffs were very kind and the facility was very satisfactory to our family.

Unique room layout. Food and drink inside the closet.

My Daughter and I enjoyed a very cosy and relaxing two nights at the Malmaison York.  Staff were kind and courteous and the breakfast was delicious

very convenient, just mins walk from the station and very reachable to the city centre

Great location for York. Lovely rooftop bar. Room clean and roomie. Reception staff very friendly. Just a recommendation - when booking in and reception give you your key card be good to put the “10% off food & drink” voucher in with it so you have it for the whole time of your stay. We only noticed a pike of cards on the reception desk when checking out - we could’ve saved quite a bit of money on our food and drink bill Still was a great place to stay.

Staff on reception very friendly and helpful. In the evening had to wait for bar staff as no one serving for a while.

The twin room was very small, the pillows were very thick and like boulders! Working out the lights situation in the room was tricky! The staff at reception were very good and friendly but the staff at breakfast were disinterested. Being able to store luggage during the days was very helpful and great location near the centre. It was average and not enough to tempt me to stay again.

This exquisite hotel provides exceptional value for your money and is ideally located for immersing yourself in the local attractions! The surroundings are absolutely breathtaking, making it a perfect base for your adventures. Whether you're looking to explore charming nearby villages or enjoy scenic views, this hotel offers a beautiful haven to return to after a day of discovery.