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Bad air. Faulty aircon conditioner. Water running down wall all night keeping awake. Was not given another room. Carpet damp and a mouldy brown towel left to mop up. Stuffy damp room

The hotel is great place to stay parking you have to pay extra for £22 a day which i thought was free when booking but wasnt but you can you use the indoor pool and sauna/ hotub as a guest for free so a bonus there i suppose but the bar and food very expensive if you eat and drink in there but all in all friendly staff and close to town centre for days and nights out

We have a great 2 night break at this hotel, it is stunning and clean inside, and a short walk to the town centre. The rooms were quite far away being in the sidings but it was still good for what we needed. Lovely tipi area with bar outside is a very nice additional touch. We will definitely be returning!

Travelling for my partners birthday. We were made so welcome by the staff! She is gluten free, the resteraunt managers were so helpful even cooking her breakfast from scratch both mornings !! Even a newly refurbished pool! Wewill be staying again 😁

Hotel was lovely ,room was clean but a little small with no drawer space ! Room could benefit from more USB sockets as it had 2 but only one worked! Door lock failed but was quickly resolved by maintanence, staff are very friendly . Pool area was clean and we would return to the hotel 🙂

Idea location with great service, nice breakfast!

Beautiful all the decorations in and building itself, nice park at the back yard. It was the first hotel in the UK with such an interesting conception

Good location .. beautiful interiors  Breakfast - wide choice

What a beautiful hotel. Great location right beside the station but not noisy and 5 minute walk to edge of town. Room and bathroom were lovely. The paintwork could do with a spruce up but otherwise beautiful. Great bar areas. Breakfast at £15 per person was well worth it. Great choice and lovely restaurant.