بريميير إن ويلز - سوميرسيتل

The location was great and staff was good.. parking is not for free

The housekeeping could be better. Sink holes weren't very clean! And the noise from the extractor fan coming on from 5am was far too early. Otherwise the stay was good for the price.

An entirely functional, comfortable Premier Inn in good location for visiting Wells. Good breakfast. Large on-site car park (at a reasonable daily cost).

Premier Inn has high standards of cleanliness and comfortable beds, and Wells had these qualities plus welcoming and efficient staff

My friend and I stayed for 3 days (2 nights). We arrived around noon to drop off our luggage so we could walk around Wells before the booking-in time of 3pm. However, we were able to book in when we arrived, at no extra charge. All the staff we encountered friendly, efficient and nothing was too much trouble. We will definitely be staying there again.

We had a wonderful greeting by Dylan who made us feel welcome and was very helpful in sorting out a booking problem. We had a delicious meal served by Lee who was also very helpful throughout the evening A comfortable and relaxing stay.

Excellent location Walking distance to Wells centre and short drive to Glastonbury. We went to Rock n Ribs festival at bath and wells show grounds perfect for that. Morrisons just across the road great for anything you’ve forgotten. Room was brilliant aircon actually worked really well and was quiet!!! Very clean lovely staff especially Dylan who helped us with our car parking. Thank you so much. Best premier inn we’ve stayed in. Great price very reasonable. Lots of parking. Got back late and it was not an issue.

Clean hotel and easy check‑in, but the restaurant experience was honestly unacceptable. We were told it was “fully booked” and the only table available was 90 minutes later. Not ideal, but we agreed. When we went back down to confirm, suddenly the table had been “given away.” No apology, no explanation — just shrugged off like it didn’t matter. Later that night, the restaurant was completely empty, so whatever excuse we were given clearly wasn’t the truth. I don’t care if the England game was the real reason they didn’t want to seat us — just be upfront. Being lied to and messed around is what ruined the stay. Clean rooms don’t make up for staff who can’t be honest with guests.

There was the final leg of our road trip - circular trip f to our home in the midlands to the Eden project ( fantastic place) This was the 3rd and final PI we had stayed at WARNING: Noisy wheelchair accessible We arrived and were happy to see it had ample parking, which you paid £8 a day for, and electric parking and disabled parking Reception staff were friendly Initially we thought the room was fine We were in the wheelchair accessible room next to reception on the ground floor However we realised the card switch which turned the lights was not working correctly until the receptionist said we had leave the card in and gave us an extra card The shower seat was too small to sit on it safely The shower gel was too high so it had to be dismantled to use The drop down grab rail to right of shower seat was unusable due the grab rail being too close to shower seat occupants. Why don’t bathroom designers try out their design after and before the bathroom has been fitted. If they had they would have discovered it is an unusable set up On the first evening/night creaking from the room above us could be heard , exactly like the room at St Austell . I asked at reception what the racket was coming from above and she said there was a family room above but that they were leaving that day and she would make sure no one would be above us for the rest of our stay. However that only lasted for one night, as on the next night someone was creating a racket again! Along with staff allowing their door to bang which resonated through to our room nextdoor where the head of bed was ! Never again