Holiday Inn TACOMA MALL by IHG

The hotel was clean and the staff were friendly and helpful. I enjoy their business and plan to stay there again.

My boyfriend and I visited the hotel. The experience was very good. Vanessa welcomed us at the desk entrance in a very friendly way and explained the benefits of the hotel to us. She gave us our key. We enjoyed the room, very comfortable and beautiful. We used our free breakfasts. Kathi. in the kitchen she was very friendly and helpful every day we really liked the hotel and its staff

Khá ổn, có bãi đổ xe khá rộng và thuận tiện cho tôi di chuyển. Dịch vụ và trang thiết bị trong phòng tương đối ổn định

挺不錯的酒店，這次是自駕，去雷尼爾（Rainer）雪山，西雅圖市區，周邊小鎮，都挺方便的，直接在這裏住了幾天。

Second time staying here this month. I’m more so irritated about the fitted sheet. When I pulled the blanket back there was dried blood and snot on it. Yes I have pix to back it up.

For an additional $10 you can receive a voucher to the breakfast buffet. The breakfast buffet had eggs, sausage, bacon, French toast, B&G, fruits and other assorted basic items. The staff was absolutely amazing, we had zero complaints. We did not visit the pool or gym, but we will this coming week. The only small complaint I have is the bed- it was pretty firm. All in all it’s a good place and I’d stay here again!

We loved the restaurant. We had a problem with the keycard for our room and staff was prompt and efficient at resolving the issue. Our kids and grandkids enjoyed the pool. The rooms were very nice.

It was a pretty good stay. The pool was warm and pretty much empty. The room was clean and smelled good. It was NOT soundproof like it claims. Quite a bit of road noise and people in the halls

The room was nice and the staff was great but sadly understaffed. Check in was very late and he got there and hour early but the room wasn't ready at 3pm in was quiet a bit later so we had to wait, they were supposed to call my number when the room was ready but they never did and our drive was quite long to the motel, I finally had to go ask again about our room to see if it was ready ( about 45 minutes later). My daughter and husband finally got there room around 5pm, two separate rooms. Towels seemed to be an issue as well, very few towels and no towels in swimming are, at least for 2hrs.