Amora Hotel Brisbane

The hotel is great . Location is very near to central station and the Hotle gave me a spelling wine for my anniversary. Great gesture from them.

There was no staff at the front desk when we arrived at 5pm. After 5 minutes, a female staff member named Kayla came out and helped a man because the man hadn't bought a travel adapter and couldn't connect to WiFi because of his phone problem. My family hadn't been kept standing and waited for 10 minutes because of no staff and later just one staff helping other's personal problems. Then Kayla started serving my family to check in. But it's another magical 25-minute process. She got my info and card tapped for deposit within 5 minutes. I thought very soon my room key cards will be given to me. But I then have to stand and keep looking at the back of the desktop computer she is using for 15 minutes. She pressed many buttons on the keyboard. But all my family members feel she is not good at IT. Later, two male and another smart female staff are out and help other customers to complete the check-ins. Those entered later than me can get the room key cards earlier because other staff are far more efficient than Kayla. While the two male staff are helping the man's phone connection to WiFi, Kayla put me aside and joined the two male staff to look at the phone. I was shocked how Kayla can keep me standing for 40 minutes and go away without giving me the room key cards. I told Kayla I'm in a hurry then it seems that's the moment she started working for my room key. Finally, I got the key 5 minutes later. I spent only two nights in Brisbane and this 45-minute check-in had already took a large part of my holiday. Maybe this is Kayla's way to keep people spending time in Brisbane and in her hotel.

The hotel is great, amenities are great. The small issue is that the space between the door and floor is very wide, hence light and noise can go through easily.

The king room was well lit and clean. Housekeeping refilled clean towels and kept the room clean every day we were there. The gym, pool and sauna were our favourite part of the stay. Well equipped with quality gear and maintained. Staff genuinely lovely and provided great service. Only thing was the limited breakfast options, unfortunately the bread slices I had weren’t fresh. The coffee quality in the breakfast buffet was average and lukewarm. I’d opt for a barista coffee from the cafe lobby if you’re a coffee lover. Besides breakfast, the stay was wonderful. My partner and I enjoyed our 4-night stay and would recommend it to F&F staying in Brisbane.

Overall, I had a very enjoyable stay at Amora Brisbane. The location is excellent and made it easy to get around the city. The staff were consistently friendly, welcoming, and helpful throughout my visit. The restaurant was a highlight, with quality food and very generous portion sizes that offered great value. The bar also provided a fantastic atmosphere and well-made drinks, making it a great place to relax in the evening. Don’t get the cream brûlée, it’s no good. A great hotel in a perfect location with excellent service, food, and hospitality. I’d happily stay again. ⭐⭐⭐⭐½ (4.5/5)

Originally booked a twin double room for me, my wife and our granddaughter as I was working in Brisbane and we wanted a change of scenery for my wife and granddaughter. Unfortunately my granddaughter became ill so my wife and granddaughter stayed at home. When I checked in I advised the hotel that only I would be staying for the two nights. Thinking Id help out the hotel room availability I said Id be happy to downsize, the receptionist asked if Id be ok in an Accessible Room which I accepted. I awoke at 2am thinking it was daytime as the room was lit up. Looked at the time and saw it was 2am then realised there was a large gap (30-40mm)under the door and the corridor lights were illuminating the room. After a bad night’s sleep I complained to reception who sent up a maintenance person who advised the door had to be like this to clear the sloping floor to the bathroom for wheelchair access. Poor design not an excuse. I asked if I could have my original room and was told I’d be charged for an upgrade. Told them I’d done them the favour originally so reception said theyd chat to management and get back to me. I was working late shifts and heard nothing back so had to try to sleep in the room again, packing pillows against the door base but light still made it in. There was also stains on the carpet, curtains also let street light in and when doors were closed in other rooms they clanged shut reminding me of a visit to Alcatraz! Little sleep for the second night. I feel sorry for anyone sleeping in that room in the future

The room is spacious and very clean with a beautiful city view, the location is excellent. Good service staffs. We had great experience when we visited here.

Our first room was smelly then relocated to another room which was smaller and clogged shower drain.

Near CBD. Wonderful double beds and big room for twin. Good CBD hotel.