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Lovely staff, lovely stay, no complaints! Such a calming energy, worth the stay if you’re in Shrewsbury!

Cleanliness was okay not excellent. Options for breakfast were satisfactory. The receptionist were nice and helpful

We booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.

Lovely, oldy worldly hotel with grace and charm. Friendly staff and lovely breakfast.

Great location in the heart of the old town, friendly efficient staff

This was my second stay at The Prince Rupert hotel-already looking forward to my third ! Very welcoming-staff are great-breakfasts excellent-an all-round unique hotel.

Overpriced for what you get. The room is tired; a few damaged items - dripping tap, very loose door handle, toilet seat, flickering light, crumbs on the carpet. The lift isn't currently working so not ideal with heavy bags up flights of stairs. Very friendly staff, especially the ladies on the breakfast service. Breakfast offering had good options and it's a good location for being right in the town centre.

Very nice location. Convenient and near to the town center. The staff are helpful too.

酒店很古老 很有人氣 服務很好 每天的早餐就是傳統的英式早餐 位置在小鎮的中心 非常方便 我在那住了很長一段時間