أومني ويليام بين هوتل

整體環境非常好。找前台代客取車，等了40分鐘再過去確認才知道，沒有通知到代客取車的服務員。

很一般的酒店。它曾經是匹茲堡最豪華的酒店之一，但現在滑坡得非常明顯。幾乎沒有任何服務，房間內部的電話是壞的（想要客房服務得親自下樓），衞生做得也一般（床單上甚至有污漬）。 酒店內部商店、餐廳也幾乎處於倒閉的狀態。我們入住的時候下大雪，白天根本出不了門，結果這麼大一家酒店竟然沒有吃的（衹有一家酒吧還在營業）！ 最後，由於這個酒店的整體設計，幾乎所有基礎房型的窗户都是對內的（窗户對面就是一堵牆），有點幽閉。

匹茲堡歷史悠久的酒店 建於1961年 房間一看就是老牌星級酒店 喜歡那個燈光 晚上躺着休息很舒服愜意 酒店位置也不錯！前台服務稍差 其他都不錯！VALET停車服務的人很好 不過酒店沒拖鞋 有牙刷牙膏

I decided to have a mini getaway for my birthday, and the Omni made it amazing. All staff were fabulous, Kyren and the front desk staff went out of their way for me and the ladies at the speakeasy and the taphouse were amazing. This is an older, historic building, complete with quirks and charm. Amazing water pressure. I will absolutely return to this wonderful hotel. Great people, great location, clear winner.

We'd stayed at the William Penn in Pittsburgh several times in the past. The facility is still a beautiful place but the services seem to have taken a back seat with shotty front desk attention and a near lack of dining room services on Sunday night. Just not the same and it appears a failure of current management.

We haven’t stayed here in years and it was pretty disappointing. Beautiful common and event areas — but we got an Executive Suite and it was old and awkward. We were there for 2 days, and our room was never cleaned — and there is no room service. Our experience was not “luxury” in any sense.

This hotel is the best in Pittsburgh… everyone is super friendly & accommodating! So beautiful inside.. perfect for a wedding! We especially love David with valet.. they help you if you’re looking for anything around the city .. just a great time !

This is our second stay at the Omni William Penn. It is one of the most beautiful hotels in Pittsburgh. The staff is very friendly and welcoming while the food is outstanding. Definitely recommend this hotel!

The front desk staff was fantastic. Especially Elizabeth at checkout and Mark who stored the luggage and then found my wife outside in the car and directed her to where I and my luggage were. I spent a couple times in The tap room and the staff there is equally as good. The bartenders were fantastic and they have good bar food. I attended the PSAM conference there and the conference rooms and accommodations were perfect. We had a cater dinner Wednesday night and the food was unbelievably good. Plus there is a lot of historic pieces throughout the hotel. For example Lawrence welk's original bubble machine is there. The only reason they got a 9 out of 10 was the elevators. 20% of the time the floors didn't light up once you pushed it in another 10% of the time since you had to use your room key to make the elevator work it decided it didn't like your room key.