NIAGARA FALLSVIEW HOTEL by IHG

كان الموظفون ودودين للغاية، وقاموا بترقية غرفتي إلى غرفة مطلة على الشلال! أنا سعيد جدًا بذلك! الغرفة نظيفة للغاية والمرافق رائعة.

كانت إقامتي رائعة. الموظفون ودودون، والإطلالة من غرفة الشلال خلابة، والمكان نظيف. سأزوره بالتأكيد مرة أخرى.

استغرقت رحلتي بالسيارة عشر دقائق للوصول إلى الفندق من كليفتون هيل، وهو مكان بعيد نسبيًا عن المعالم السياحية. لم أتوقع أن يفرض موظف الاستقبال رسومًا قدرها 47 دولارًا أمريكيًا على موقف السيارات. طلبنا أنا وزوجي تسجيل مغادرة متأخر، وعندما خرجنا وعدنا وجدنا الغرفة مغلقة، فاضطررنا للنزول إلى مكتب الاستقبال لفتحها. كنت مستاءة للغاية من خدمة موظف الاستقبال، ولن أعود إلى هذا الفندق مرة أخرى.

موظفو الاستقبال والخدمات ممتازة. كانت غرفتنا تطل على منظر الشلال المذهل. كانت الغرفة نظيفة ومريحة.

Good service. The room is basic, but clean and spacious. Good location, close to the fall. Recommended.

The view from our room was beautiful, just what we expected based on the description when booking. Bed was very comfortable as were the sheets and pillow cases. The bathroom was equipped but only had two towels even though there was also a jetted tub in the main room area - come on, you know folks are going to need extra towels lol. We would definitely stay here again.

The staff (Sha***) he has excellent customer service when we were arriving at 12:30pm July 11,2026. He was very efficiently managed my issue of the booking. )It’s our anniversaries that I told him. We got upgraded to the rooms for the Niagara Falls view and we are so happy. The hotel is clean , rooms are spacious and great views of the Niagara Falls. Thank you.

We booked our stay at Niagara Fallview Hotel by IHG at the last minute, and we were pleasantly surprised that they were still able to provide us with a room with a partial river view. The hotel’s location is excellent — it is very close to the main attractions and within walking distance to many popular spots. It is also next to Tower Hotel and Marriott, which makes exploring the area very convenient. The room was not very large, but it was clean and comfortable for our family. The hotel provided fresh towels and basic room cleaning every day. The bedding was not changed daily, but it was changed every three days, which is reasonable. Kids stay free, and the hotel was also happy to provide extra towels for the children. The pool is on the smaller side, but it was a nice place for young kids to play and enjoy some time after sightseeing. The restaurant downstairs was just okay, but there are many dining options nearby. Parking can be a little challenging — the underground parking is limited and available on a first-come, first-served basis. The hotel does provide an alternative parking option a few blocks away, which is about a 5–10 minute walk. Overall, we had a very pleasant stay. The location, cleanliness, family-friendly service, and the ability to get a river-view room even with a last-minute booking made this hotel a great choice. We would highly recommend it for families visiting Niagara Falls.