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Decent hotell room in view of the price. About 15 mins walk to the busy area of Niagara fall main streets.

The staff (Sha***) he has excellent customer service when we arrived at 12:30 pm July ,11,2026. He was very efficiently to managed my issues of booking. The hotel is clean , rooms is spacious and have a great views of our rooms for the Niagara Falls view. We have a great time of our anniversary. Thank you so much.

Room was big with plenty of space to open luggage and it was walkable to the falls, they also gave a $15 ihop voucher for the stay, ihop was just downstairs and convenient

The hotel is located in downtown Niagara Falls. I can walk to the falls in just around 20 minutes. The room is spacious.

If you want a closer distance to the falls, then this isn’t ur hotel. Also, with amenities, no mini fridge in the room, shampoo and conditioner is only for one person yet 4 adults in the room. It’s okay but for families with smaller children, try somewhere closer downtown or to the falls.

Parking lot was full of ice, Pool CLOSED/ ArcadeCLOSED/ Parking 29.95 a night/ Front lobby covered in paint/ smells like plaster and paint. No microwave/ No Fridge.  But room was clean. But 1 soap, 1 shampoo.

Some homeless people surrounding the hotel, the lifts were not really clean but the room was as described, it was clean. The tv was really old so no streaming services. Wifi works good, staff was nice

The hotel is in the process of renovating. The basement and main floor are nice. The pool are is nice however they put tile all around the pool which makes it super slippery! The room looked old and our fridge was dirty. I bought some disinfectant wipes to clean the fridge and the countertops. The beds were super soft and uncomfortable. The parking is not free. It's $25 a night (I think plus tax). We parked a block a way which was a flat fee of $10 for all day and night parking. We renewed our parking via an app. We booked through a 3rd party, and did not know there was an extra charge $5 plus tax per day...so beware.

I liked the location of the hotel as it is right next to the bus stop and ~15min walk to the falls. Not the closest hotel to the falls though. Additionally, they do not give free water and the coffee machine may have some minor issues as what happened to us, so make sure to pack water with you. They also only have a small circular bar soap, shampoo and no hand soap, thus if you dislike bar soap and want to use conditioner while showering, you’d have to bring one yourself.