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Location was great,staff was excelente and very attentive amenities were good

Good location for business trip 1-2 days and easy to take taxi.

A huge shout out to Tanya, Front Desk Supervisor at the Westin Milwaukee, for her outstanding service during a recent event at the hotel. Due to event logistics, hundreds of vendor packages arrived under the same name, creating a very challenging situation. While the event team struggled to manage the issue, Tanya stepped in, took control, and helped each vendor with professionalism, kindness, and a smile. As an event planner who works with hotels regularly, I truly appreciate exceptional service when I see it. There are people who do their jobs well, and there are those who truly excel — Tanya is one of those people. Thank you for going above and beyond!

We stayed here due to the close proximity to the summerfest grounds. The area around the hotel felt safe, all the staff was friendly, three rooms were modern and clean. It also smelled very nice throughout the whole hotel. We will definitely stay here again because of its great location and amenities. We wish we could've tried the restaurant, but it was booked solid. Next time

Great location, and Alexis made the check-in process quick and easy—that was definitely the highlight. Unfortunately, that’s where the positives end. I was really disappointed in how far the Westin brand has slipped. The room was not clean, with furniture that looked worn down and dirty. It felt like no pride was taken in maintaining even basic standards. The photos say it all. I wouldn’t stay here again. There are plenty of other hotels nearby that are both cleaner and more affordable.

This is a very good hotel with a great restaurant. Rooms are nice and facility is as well. Friendly staff. My room had a view of Lake Michigan.

Nice hotel, Valet staff very professional and friendly. Front desk at check in was disappointing. Checked in later in the evening, walked up to the front desk where 2 people were working, No other guest was checking in at the time but we were not acknowledged at all. Just stood there for a few minutes until one of the staff members finally said :'can I help you'. No hi, no welcome. Asked for my ID, gave me the room key and that was it. No explanation as to how do I find my room, or any other detail. Quite honestly I was very surprised by this behavior. Besides the check in, everything was else was great. Beautiful property and nice clean rooms.

Very convenient being near downtown and the Third Ward. Very comfortable rooms. Very good and surprisingly affordable breakfast. Would definitely stay here again if in town.

Very pleased with this hotel, everything clean, great food. It has a really good bar and the people are very nice.