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I've never seen them before. The bathrooms are dilapidated and the rooms are old.

The stay was okay overall. The hotel was clean, and the staff were friendly and helpful. The location was convenient, but some facilities could be better maintained. It was an good experience.

Beautiful hotel and in an excellent location for NEC and BP Pulse arena. Staff were wonderful and our room was clean and beautifully air conditioned. Hotel lobby atea was constantly busy due to a huge conference that was on which stopped us from wanting a drink and relax at the bar.

On top of old fashion class in the hotel world. Good atmosphere with mix of uk family visitors it always help when you stay for business. Great location less than 10 minutes walk to the NEC Birmingham if you know the short cut is.

Fantastic hotel for price for concert. Lovely room and swimming pool spa absolute icing on top. A real treat

Lovely hotel

room has no air conditioning during the heat wave, extremely poor and disappointed.

Rooms was lovely and clean. Beds comfortable. Breakfast has a great selection

Great clean hotel with great services. The pool is nice but a bit small, and the lobby has a nice cafe with hot beverages.