Holiday Inn & Suites Sunshine Coast by IHG

Great location, close to shops & walking distance to cotton tree. Top floor is nice place to watch sunset.

Every thing was excellent and I recommend to everyone to visit this place

Very good service and comfortable. Give me relax and sleep well. Near the sea and easy to get find the restaurant as well.

Room is very clean and as expected. It is a new hotel, no foult. Bathroom is clean. Buffee breakfast is included which is nice. Room that i booked good for couple of days. Its queen room. Small

Don’t get me wrong, the staff member who worked at reception when I checked in was amazing. However, the staff member working the night shift was a completely different experience. When I returned from dinner with my son, I was told that I couldn’t park my car in the hotel car park because it was full and was only available for customers who had booked and paid for parking. I had already booked a parking space and prepaid $20 for it. The staff member asked for my room number three times but never actually checked my booking. Instead, he kept telling me to move my car. I asked where I was supposed to park, and he told me to park on the street a couple of blocks away. Excuse me?! Why would I need to move my car when I had already booked and paid for parking? Again, he kept telling me that the car park was full and that it was only for customers who had booked. Finally, he checked my booking and looked up my number plate, and only then did he realise that I had actually booked a parking space. There was no apology or acknowledgment of the mistake at all. It’s disappointing that one staff member can bring down the experience of an otherwise great team. The staff at reception were wonderful, but the way this situation was handled by the night shift staff member was unacceptable.

The hotel is very clean, staff is nice, and location is perfect.

Very spacious room, cleanliness was exception and breakfast included as standard is nice for the price!

Good location. Limited breakfast options. Did take 2+ weeks, and some prompting to get my $100 deposit back.

By far the best stay I’ve had in a very long time. I travel ALOT as I’m a Captain for Super Yachts. Will definitely be coming to stay again