بست ويسترن بلس كيندرسلي هوتل

Convenient for pets; great beds! Good breakfast; very friendly staff

Stayed here while traveling. Check in was smooth. The hotel room was large and clean. Pool area is a little small but our kids enjoyed it. Breakfast area was clean and food was good. Nice location close to Montana’s (hotel provided a coupon for 15% off) All in all a very good stay.

Sheets on one bed had fresh blood on the them, pillow cases were dirty, plug in by chair is broken, telephone doesn’t work, plug in on beside lamp doesn’t work, bugs on ceiling, bathroom door sticking on door frame and very noise to close and open, bathroom door has something sprayed on it, toilet paper had ***** hairs on it, other one was shredded like it was new and couldn’t get it started. Main lobby by elevator has brown dripping down the wall under the elevator buttons.

Wouldn’t recommend a stay in this hotel. We stayed two nights. Charged full price for two nights…however, the room was not cleaned at all for the second nite. A small sign on the front desk advised travellers of such but there was no verbal warning of this nor did I want to read the numerous signs that were also on the desk. The sign was not pointed out to me and was not close to the check in point. There were ants crawling all over the bathroom floor and on the small kitchenette counter top. Disgusting as my husband had medical equipment on the countertop. Approached the front desk to talk to the assistant manager about these issues ….and supposedly she wasn’t in….although I had seen her when I was taking our suitcases out. Upon returning home I phoned twice to this hotel to get the situation remedied. I sent a photo of one of the Ants on the kitchen counter which was supposedly going to be shown to the Manager and they would phone me back. It’s now been a week and with no phone call from the hotel….I phoned them….only to find out that mine and my husband’s phone had been blocked and can not get through.

Room wasn’t clean upon check in. Stubble in the sink from someone shaving. Greasy disgusting handles on the bathroom door. Kleenex’s not refilled. Wallpaper falling off the wall in the bathroom. Then the next morning I’m out of my room by 9:45am, hoping to at least come back to a clean room. Nope. No one was in to clean my room. My dirty towels still on the floor. My parents were staying on a different floor and had the same experience. Go to the front desk and was told “we do the best we can”. Um excuse me… people are paying money to stay here which includes clean rooms. My room was also pretty much infested with maple bugs.

It was good, however the hotel needs to get better shampoo and conditioner, do not use the cheap ones.

Just stayed one night and it was very comfortable. The bed was great, the heat/cool system worked fine, the breakfast had a lot of choice and was very good.

Very busy weekend - staff were doing very well keeping up as best they could with the check in rushes!

Overall everything was great. I don’t feel the person at the front desk was well supported and seemed very overwhelmed when we checked in. Room was very clean, breakfast was fabulous and they prepared quite well for a busy weekend.