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Good room service and breakfast

非常乾淨整潔，早餐也不錯，簡單的美式風格。咖啡、牛奶都很不錯。服務都很好，非常有禮貌，房間很安靜，停車方便。

設施：很好 衞生：很好 環境：很好

Excellent hotel all around. Friendly, helpful staff, extensive breakfast choices, very comfortable room.

It is a nice hotel and very clean. The staff who clean do an excellent job. But if I’m honest I’ve had to work with Fairfield booking multiple times in the past and they always are making mistakes. They don’t book dates right, I have seen some be rude to customers, I have been mischarged at times. I have to use this hotel for local events but honestly wished I had betters options just because the front desk people. I have tried to work with sales by email and not get responses. The only good thing I have found at this place in it’s clean but it is very overpriced.

The breakfast was excellent with lots of options and healthy ones as well. Our room was nice, bed was comfortable, bathroom and shower were nice. . Our only complaint was the hot tub and indoor pool were under maintenance and not available to use. We purposely booked this hotel for the hot tub. My husband is recovering from surgeries and we thought it would be theraputic for him. We booked our stay with ******* and there was no mention of the hot tub being unavailable. Had we known we would have stayed elsewhere with a hot tub. We made the best out of our stay. The location is perfect for going to Longwood Gardens and short drive to Winterthur Museum and Gardens.

My family stayed in 2 rooms at this hotel. While one room was pretty good, the 2nd room had a broken toilet seat upon arrival. Staff could not figure what to do. Ultimately that part of our family was moved to another room. BUT that room had NO covers on then beds. No quilt, just that thin ruffled cover. Plus the TV only worked occasionally

The breakfast was good. Many different options to choose from. The staff was okay. The front desk receptionist spoke quickly and was not clear in some areas. She began not by welcoming me, but by telling me my stay would not be”count” because I reserved through *******. We were placed in a room that faced Route 1. We listened to loud and fast traffic all night.

Pool closed yet we were not notified till check in. Booked this specifically for the pool and hot tub