هيلتون هيوستون بلازا/ مديكال سنتر

The location is near the Rice university and convenient The room is good.

Good but the shades were not able to be closed. They were not long enough on purpose.

Safe place with Rice University and several hospitals nearby, just the parking fee for $20/night made the stay expensive than expected.

My room wasn't cleaned two days in a room. I had to call the front desk to let them know. They sent someone up with a blanket and sheets to give to me and towels. This was my second time staying at this hotel and my first experience was excellent but this one not so much.

The toilet had noticeable brown marks near the edge of the lid. It took several minutes for hot water to reach the shower in the morning (around 7:30). Additionally, the elevators are very slow.

All the staff were very friendly, and I was very satisfied with my stay

離洛杉磯機場很近，早晚坐shuttle bus很方便，但是酒店一樓的飯實在不好吃，整體體驗和國內的喜來登差距較大。

住在高層，景觀很好，全是橡樹以及大別墅，可以看到rice的體育場，離rice很近，走路20分鐘到校園

很糟糕的入住體驗，給安排了前不久裝修過的房間，很大的油漆味道，提出來後換了房間，並説為了表示歉意升級到套房，但換了後發現是同一樓層，同樣有味道，再去要求換時説沒人打掃房間，得第二天才能換，給了晚餐treat券表示歉意，一晚上就這樣將就睡了，刺激的氣味讓皮膚，眼睛，鼻子都很不舒服。洗澡時還發現浴缸下水道堵塞，家人衹能用洗手池將就一下頭。第二天一早下去給換了新樓層，完全沒有味道，住的就比較舒服。但發現換房間時丟了一件衣服，前台幫忙溝通後先説找到，後來又説沒找到，最終就衹能算了。總體感覺就是態度挺好，但問題並不真的很好解決。這種氣味特別大的樓層怎麼可以安排給客人，入住體驗和心情很不好