فندق هيلتون أمريكاز - هيوستن

Beautiful hotel, check in,.. nor really friendly. Good breakfast, good location. Clean and big rooms. Starbucks in hotel and and a shop were you can buy something to eat/drink and presents

Amazing stay! Beautiful, clean, had all the amenities we needed. Great location, super walkable, near restaurants and Daikin Park. Highly recommend!

We upgraded to have breakfast for $60. The hotel upgrade is to executive and free appetizer. So we got 4 free appetizers for free. Perfect location in downtown Houston. We”ll stay again next time. Their breakfast are really good as well

Very easy to access esp you're joining the conference center there are skywall linked near Hall E. Staff was very nice and helpful esp conciergr lady but the process of issue recipt (iternal process+limitations due to apps)

Had a fantastic stay. Room was well appoitned and large. Service staff great.

Good location poor amenities poor concierge good check in experience

Unfortunately, experience for us was nothing but terrible because despite the fact that I informed them more than 24 hours in advance that due to ongoing arctic freeze and airport closures we won’t be making the connecting flight , hence won’t be in Houston on the day of the check in , I was advised that they won’t refund/cancel/amend/give credit for our reservation. Nothing at all, no expression of empathy either. They were one of many businesses that I had to deal with because of these weather conditions  and all except Hilton expressed their concerned and did their best to accommodate us- starting from airlines to other hotels and venues. Everyone understood, made exceptions and accommodated  to their best ability, but not this place.  It’s upsetting to say the least and very telling. Lesson learned and won’t ever consider staying at Hilton venues.

I am very grateful for the opportunity to stay this hotel, mainly because of the CCIM conference held here. However, since I registered a bit late, I wasn’t able to get the special discount. The check out service man is excellent. The staff guided and assist me, I believe this is the great example of what makes a hotel truly outstanding.

good location for exhibition. friendly staff