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Good location but need to have cleaner bedroom.

假如是中國過去的，十分不建議住這裏。**太多太多了，晚上根本不敢出去。我們2個大男人晚上出去買東西，都心驚膽戰的。不是這個酒店的問題，是這個城市的問題。

酒店位置好

房間寬敞衞生做得很好

這個酒店進去出去都是**味道，環境也挺差

設施：好 衞生：好 環境：好 環境：好 服務：不錯

During my stay at the Comfort Inn Detriot Downtown the barn door was not properly attached to the hinges and fell, striking me on the back. I reported this to the hotel staff, who reattached the door and informed me that I should contact priceline regarding compensation, as they were unable to comp one of my nights, which they offered, due to my third party booking. I was told Priceline would have to call them, the hotel, and the hotel would intiate the comp at that point. I made sure to confirm that my account was properly notated. When I reached out to priceline on Monday 5/11, they had difficulty getting in contact someone from the hotel and the issue was escalated. They said they would keep trying and would call me back. I had not heard anything by Thursday so I called the hotel to see if anyone had been in contact and they told me a manager would be in tomorrow, Friday. I then called priceline to see if there was an update. Got transferred to a supervisor who said there was no update. They called the hotel as well and were told the same thing. So they said they would email the manager and set up a callback to the hotel for the next day. On Friday, I spoke to priceline again they still had not heard back so they called the hotel. They said the hotel wanted me to call. When I called the hotel and spoke with Evette, she told me they would not be able to comp one of my nights and had I checked out at the time of the incident then they would have refunded me but since I didn't they could not comp anything. I told them no one made me aware of this and we were also traveling from out of town, on top of that most hotels in area were sold out, checking out was not an option. I reiterated that A WHOLE DOOR fell on me and a comped night was offered by their staff. She said they couldn't do it and then said all she could do is offer a discount for my next stay. I stated that wasn't practical as I live in Wisconsin. She said well that's all she could do. I called priceline back and they tried to request what was originally offered on my behalf and again all that was offered was 20% off my next stay. Then priceline said there was nothing they could do either because the money had already been transferred to the hotel. This is truly ridiculous as I'm not just complaining about the elevator being down during our stay I'm trying to get a night comped as promised due to A DOOR FALLING ON ME IN YOUR HOTEL. This lack of accountability is appalling. Why would anyone want to stay here and/or come back? The only good thing about our stay was Rich, the shuttle driver. Also, Tyra.

This hotel offers shuttle service and the city bus pick up is right in front of the hotel. You are near so many attractions.

My experience was great. This hotel offers shuttle service which is a plus. Also this hotel is right in front of the bus stop. Also there are several small restaurants near this hotel.