Pinnacle Suites Hotel

Went to Cowes for a wedding over a weekend. We are a family of four and this place was perfect. Great room and location, lovely friendly staff to help. Would defintely stay again.

Fantastic location and great hotel with a very good gym. Unfortunately let down by the owner who was cantankerous and rude and lacked people skills. No clarity on bar opening/closing times Addi the young man on reception was brilliant. Very helpful and had good local knowledge of the area and was happy to help us with any additional needs. On the last day we reported our encounter with the owner and expressed our disappointment Asides that the place is really good and would recommend. Hopefully the feedback encourages the owner to educate himself of basic people skills

This was in a great location but unfortunately the lift had broken a month before we arrived and no one informed us. We found walking up 5 flights of stairs not the easiest and wish we had been informed. The air conditioning didn’t work either though we did have a fan. The heat in the room was overbearing.

Excellent service, manageress was very helpful, lovely location, lovely room with sea view

No air conditioning but there was a dyson fan and a heater. Room had a coffee machine, mini fridge, hairdryer and a handheld steamer. We stayed in a room overlooking the harbour and it was very quiet. You couldn't hear any noise from the pub next door. Room was modern and very clean. The bed was huge (king) and very comfortable. There were places nearby to get breakfast and is very close to a Sainsbury and M&S food (Apr26).

Good location. Only 2 minutes walk from ferry terminal

The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport.

Great place to stay. Facilities are very nice and clean. Zoe is a very helpful and kind host.

If I could rate it higher I would. Super friendly, great location, very comfortable rooms (even with AC, a big plus!)