DoubleTree by Hilton Minneapolis Airport

設備やサービスはごく普通だが、MOAに歩いていけるなど立地は良い。

房間衞生尚可，不提供房間任何用品（牙刷牙膏拖鞋等），不提供免費飲用水，大廳也不提供，有免費機場接送

電梯壞了。。。

We stayed for a total of 7 nights at this hotel and returned for one more night a week later. The hotel was chosen by organizers of a convention we participated in and it was a good choice for that event. We stayed a few extra days before the convention to sightsee in Minneapolis and Saint Paul. If touring these cities is your primary reason for staying in the area, this hotel is located about the same distance from each, about 10 miles. It is within easy walking distance of the Mall of America which has many restaurants and different stores. The hotel has a free shuttle that runs between the airport and the hotel and Mall of America and the hotel. All the personnel was always most helpful and pleasant. The rooms very comfortable and had very nice down comforters. The hotel has elevators and a large parking lot. Maid service was efficient. We were satisfied with our stay here.

Excessively reduced shuttle service to the airport. We arrived and had to wait an hour to be dropped off at the airport so we took an uber instead. We definitely are not returning to park here. Also further away from the airport than most other places at least 20 minutes.

We arrived to MSP at 1140pm. We made it to the shuttle before what should have been their last trip for the night. No one showed. A couple waited for over an hour for a shuttle. I ended up booking a Lyft XL for the 6 people that were left waiting including the couple who were waiting for over an hour and an expectant mother. We called double tree, someone answered, was rude. We called back and someone answered, put us on hold and never came back. My husband went into double tree upon arrival from our Lyft and he received no apology just the name of the GM. This was our first park and ride experience to the airport and it will be our last. Do not recommend the double tree shuttle service. Shout out to Joe from Lyft, he was amazing! 🤩

Stayed at the Doubletree for 2 nights. The staff here is really professional, friendly, accommodating and excellent in customer service! We’ve stayed at Hilton hotels all over the U.S. this

I wanted to give a shoutout to the fantastic staff, particularly the front office manager Alexandra. She went above and beyond when my instacart order was delivered to the wrong Hilton - she personally drove to the other hotel and delivered the order to me. I am very grateful for her help and kindness.

Very poor quality for the Hilton brand. The staff were nice and attentive but there is no way anyone checked our room before allowing us to check in The bathroom was terrible. The tub was full of debris and dirt. Refer to picture. Unacceptable to allow us to check in this room.