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I booked two rooms through Trip.com, but upon check-in, the front desk staff initially provided only one room for some reason. We had to go back and speak to them to get the second room. The rooms ended up being on different floors—one on the ground floor and the other on the second floor—which was not ideal for a family trip. (I had specifically included a note in my Trip.com booking requesting adjacent rooms on the same floor.)

The location was amazing and easy by walking in town, meet the hotel standards on cleanliness, service and location. staff is very friendly with smile especially on the breakfast time, they are really helpful. However I have booked for 2 nights with the city view queen bed room, but It’s no city view at all. Also, this room is on the upper ground floor and nearby the storage cleaning room is not the good idea for customer especially on the early morning time. The problem is the room always has a terrible noise all the time which make me terrible and can’t sleep well when I am being on the room. I have requested the room which away from elevators and good view before booking but not get anything at all.

I had a very pleasant stay at this hotel. The room was clean, comfortable, and well-maintained, making it easy to relax after a day of sightseeing.The breakfast was delicious with a good variety of options to choose from. Overall, it was a great experience, and I would happily stay here again.

Location was excellent. Breakfast is amazing, and all the staff are very helpful and kind.

Great location very clean and good standard breakfast. They did charge us a £10 deposit which i thought was a bit cheeky. Still waiting for it to be returned after a week.

Great location, clean rooms, and friendly staff. Would definitely stay again!

Everything was amazing, we only have the following comment: we booked city view room, but we got upper ground floor room, with inner view, matted windows and windows could not be opened, and in the morning you could feel the breakfast smell. Overall the hotel is still amazing, clean, nice staff, good breakfast, amazing location and we would chose it again.

We stayed one night to be honest, not enough in this lovely hotel, amazing members of staff no exception Breakfast is limited but good. I highly recommend this place and definitely we will go back there. Keep it up

Hotel in excellent location. Staff all really friendly and helpful. Rooms very clean and quiet. Breakfast very good but could be bit more variety e.g. variety of Danish.. variety of eggs. Overall would definately go back.